Testimonials

NIST Cybersecurity Framework Bootcamp — The in-depth look into not only what the standards are, but how to apply them, was extremely helpful. I very much appreciate the practical examples that were given.

MSPL-900T00: Microsoft Power Platform Fundamentals — Instructor did an awesome job tying the material we were learning to real world scenarios and giving examples of how he has used in the real world.

Microsoft Excel 2019: Part 1 — The shortcuts that I learned; they will save me so much time in the future. I plan to apply this content to future spreadsheets I will create and/or modify.

CompTIA CySA+ Cybersecurity Analyst — Everything I learned had real-life examples of what I experience in my work field on a day-to-day basis.

AZ-040T00: Automating Administration with Windows PowerShell — Instructor took personal interest in what we were there for and kept an upbeat tone for each lesson. He was able to expound upon any question we asked.

Microsoft Office 365 Online (with Teams for the Desktop) — I knew nothing about 365. That has changed. Thank you!

Implementing and Configuring Cisco Identity Services Engine (SISE) — The class was great at teaching all the different parts of Cisco ISE and the labs were very helpful with setting up a new server and configuring.

NIST Cybersecurity Framework Foundation — Thanks to the Cybersecurity Foundation course, I feel confident in my ability to help assess the state of our current profile and to help implement changes to make our website safer.

What is ITIL 4 and Why Should You Care Webinar Recording

2020-12-18 // By Margaret Teague

Category: ITIL

If you missed our recent webinar in partnership with the ITSM Academy, you’re in luck because you can still learn all about ITIL® 4 by watching the recording of the presentation right here.

Presenters: Joyce Parker, Donna Knapp, and the ITSM Academy

Description: ITIL, the most widely accepted approach to IT Service Management in the world, has been around since the 1980s. In response to the rapid pace of change that all organizations are currently facing, this comprehensive framework has evolved to ITIL 4. ITIL 4 re-shapes much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 can guide you in creating value for you and your customers in today’s challenging digital age. This webinar will focus on:

What ITIL is.
ITIL’s evolution.
Why ITIL 4?
A brief overview of the main components of ITIL 4.
How ITIL aligns with other frameworks, such as DevOps, Lean, Agile, and SRE.
How to transition to ITIL 4.
ITIL 4 certification courses—which are for you?

If you need further information on ITIL 4, review our ITIL 4 courses here or contact us to assist with your training and certification goals.

Start Wide, Go Deep with Microsoft Security SC-200 Course

Microsoft designed their recently updated Microsoft Security Operations Analyst course (SC-200) using a method that lends itself well not only to learning, but also to implementation.

Winter 2024 Newsletter and Schedule

Read the Winter 2024 newsletter and course information.

Happy holidays or bah humbug due to cyber attacks?

Here are a few tips to help you stay safe online while buying gifts this holiday season.

Webinar Recording: The NIST Cybersecurity Framework 2.0 Initial Public Draft

This webinar discusses the NIST Cybersecurity Framework 2.0 Initial Public Draft, with updates making it easier to implement the tool to improve cybersecurity programs.

Microsoft Teams desktop client update!

Here we are, in October, with the newly released Microsoft Teams desktop client being made publicly available for Windows and Mac.