This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.
Student Testimonials
Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus.
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Excellent presentation skills, subject matter knowledge, and command of the environment.
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Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect.
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Prerequisites
Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification
Detailed Class Syllabus
Lesson 1 : Setting Up the BIG-IP System
Introducing the BIG-IP System
Initially Setting Up the BIG-IP System
Archiving the BIG-IP System Configuration
Lesson 2 : Reviewing Local Traffic Configuration
Reviewing Nodes, Pools, and Virtual Servers
Reviewing Address Translation
Reviewing Routing Assumptions
Reviewing Application Health Monitoring
Reviewing Traffic Behavior Modification with Profiles
Reviewing the TMOS Shell (TMSH)
Reviewing Managing BIG-IP Configuration Data
Reviewing High Availability (HA)
Lesson 3 : Troubleshooting Methodology
Step-By-Step Process
Step 1: State the Problem
Step 2: Specify the Problem
Step 3: Map the System
Step 4: Develop Possible Causes
Step 5: Test Theories
Step 6: Iterate Until Root Cause Identified
Documenting a Problem
Putting Troubleshooting Steps to Use
Lesson 4 : Working with F5 Support
Leveraging F5 Support Resources
AskF5.com
DevCentral
iHealth
Leveraging F5 Labs
Working with F5 Technical Support
Running End User Diagnostics (EUD) - Hardware Only
New Platform Diagnostic Tools
Always-On Management (AOM) Subsystem
Requesting Return Materials Authorization
F5’s Software Version Policy
Managing the BIG-IP License for Upgrades
Managing BIG-IP Disk Space
Upgrading BIG-IP Software
Lesson 5 : Troubleshooting – Bottom to Top
Introducing Differences between BIG-IP and LINUX Tools
Troubleshooting with Layer 1/Layer 2 Tools
Troubleshooting with Layer 2/Layer 3 Tools
Troubleshooting with Layer 3 Tools
Troubleshooting with LINUX Tools
Troubleshooting Memory and CPU
Troubleshooting with watch
Troubleshooting with Additional tmsh commands
Lesson 6 : Troubleshooting Tools
tcpdump
Wireshark
ssldump
Fiddler
diff
KDiff3
cURL
Lesson 7 : Using System Logs
Configuring Logging
Log Files
Understanding BIG-IP Daemons Functions
Triggering an iRule
Deploying and Testing iRules
Application Visibility and Reporting
Lesson 8 : Troubleshooting Lab Projects
Network Configurations for Project