Testimonials

NIST Cybersecurity Framework Bootcamp — The in-depth look into not only what the standards are, but how to apply them, was extremely helpful. I very much appreciate the practical examples that were given.

MSPL-900T00: Microsoft Power Platform Fundamentals — Instructor did an awesome job tying the material we were learning to real world scenarios and giving examples of how he has used in the real world.

Microsoft Excel 2019: Part 1 — The shortcuts that I learned; they will save me so much time in the future. I plan to apply this content to future spreadsheets I will create and/or modify.

CompTIA CySA+ Cybersecurity Analyst — Everything I learned had real-life examples of what I experience in my work field on a day-to-day basis.

AZ-040T00: Automating Administration with Windows PowerShell — Instructor took personal interest in what we were there for and kept an upbeat tone for each lesson. He was able to expound upon any question we asked.

Microsoft Office 365 Online (with Teams for the Desktop) — I knew nothing about 365. That has changed. Thank you!

Implementing and Configuring Cisco Identity Services Engine (SISE) — The class was great at teaching all the different parts of Cisco ISE and the labs were very helpful with setting up a new server and configuring.

NIST Cybersecurity Framework Foundation — Thanks to the Cybersecurity Foundation course, I feel confident in my ability to help assess the state of our current profile and to help implement changes to make our website safer.

MS--721T00 - Collaboration Communication System Engineer

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.

They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student

Excellent presentation skills, subject matter knowledge, and command of the environment. Student

Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

This Course Uses Only Digital Curriculum »

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Prerequisites

Before attending this course, students should have general knowledge of the following topics:
Microsoft 365 and Microsoft Teams
Networking, telecommunications, and audio/visual basics
Identity and access management basics

Detailed Class Syllabus

Course Content

Introduction to Teams meetings and calling
Plan for Teams Phone
Plan for Microsoft Teams Rooms and Surface Hub
Plan and optimize network performance for Teams media
Configure and deploy Teams Phone
Configure and deploy Teams Phone with Direct Routing
Extend Teams Phone with additional services
Manage meetings and events experiences
Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
Configure and manage voice users
Configure auto attendants and call queues
Configure, deploy, and manage Teams devices
Guided project - Prepare meeting room experiences
Monitor and troubleshoot Teams collaboration communications systems

MS--721T00 - Collaboration Communication System Engineer

Student Testimonials

Prerequisites

Detailed Class Syllabus

Course Content